xlapse
The number of people who are denied access to the Internet at any one time multiplied by the number of hours service is denied (as in megalapse, gigalapse). The term was coined in 1996 by Bob Metcalfe, inventor of Ethernet, to measure an interruption in service so devastating it would destroy the public's trust in the Internet by the end of the year. Incidents occurring earlier in 1996 included Netcom's denial of service to 400,000 customers for thirteen hours and America Online's taking 6.2 million users down for nineteen hours.
Maximizing Business Potential
